Due Dates, Delinquent Bills, and Service Disconnection Date (A) Billing Cycle. Bills and e-bill notifications will be sent to the address on service applications. Customers that fail to change their address with the United States Postal Service may have bills returned, which shall not relieve the customer from being subject to penalties under Section G. The District shall mail all bills and/or send e-bill notifications no later than the twenty-eighth (28th) day of the month. All bills shall be

Staff Report & Agenda Item Details

Due Dates, Delinquent Bills, and Service Disconnection Date (A) Billing Cycle. Bills and e-bill notifications will be sent to the address on service applications. Customers that fail to change their address with the United States Postal Service may have bills returned, which shall not relieve the customer from being subject to penalties under Section G. The District shall mail all bills and/or send e-bill notifications no later than the twenty-eighth (28th) day of the month. All bills shall be due and payable upon receipt and are past due after 5:00PM on the 10th day of the month or the next business day after a weekend or District Holiday, after which time a penalty shall be applied pursuant to Section G. Payment for utility service is delinquent if the full payment, including the late fees and regulatory assessments, are not received by 5:00PM on the due date regardless of the payment method. Payment made using the District’s online service or phone payment (IVR) must be posted by 5:00PM on due date in order to be considered paid by due date. If the twenty-eighth falls on a weekend or holiday, bills shall be mailed no later than the preceding workday. The District assumes no responsibility for delays resulting from the United States Postal Service and/or email receipt. (B) Delinquent Billing Cycle. Delinquent notices shall be mailed after the payment due date (10th of each month or the next business day if the date falls on a weekend or District Holiday) allowing approximately ten (10) additional days for payment prior to disconnection. The disconnect date shall generally be during the fourth week of the month. A schedule of all disconnection dates will be posted on the District’s website, at the administrative offices and on at least one billing statement. A non-payment fee shall be applied, and service shall be subject to disconnect if payment is not received CCSUD ch ll not re l not r all bills a all bills l bills shal l bills shal month or th onth or th shall be app hall be app ent, includ ent, includ regardles egardl nt (I t (I Board nt Bills, t Bills, -bill notific -bill notif nge thei nge th ev ev Meeting billed a lled nd wastewat wastewa ading date. T ding date. T be posted aga posted 07-23-2026 d from the d from the ed for mete ed for mete is amount amount onth for wh onth for wh her or not th her or n t th t th at the District office before 7:00AM CST on the day of disconnect indicated on the delinquent bill. Payments made, regardless of payment method, must be posted before 7:00AM CST on the day of disconnect to avoid disconnection and non-payment fee. The non-payment fee will be assessed regardless of physical disconnection of services.

This motion is scored as RESTRAINS_GOVERNMENT (Impact Weight: 2.9/10). Under the Bastiat Liberty Watchdog Index, voting YES on measures that cap or reduce ad valorem tax burdens, expand taxpayer exemptions, retire debt early, enforce competitive bidding caps, or remove regulatory/zoning barriers to private property rights earns a positive Pro-Liberty score.