Service Trip Fee The District may charge a Service Trip Fee for any service call or trip to a customer’s tap as a result of a request by the customer/tenant/owner/property management company, unless the service call concerns plie p agreement agreemen hat the agre hat the agr nt bill(s) du nt bill(s) d Retu Retu Board tal al to pay f o pay quirement uirement ee/Paym ee/Paym d to pa d to p Meeting r customer ustome ustomer acco mer ac Quality ( Qualit r 07-23-2026 es fo es f s of whethe s of wheth

Staff Report & Agenda Item Details

Service Trip Fee The District may charge a Service Trip Fee for any service call or trip to a customer’s tap as a result of a request by the customer/tenant/owner/property management company, unless the service call concerns plie p agreement agreemen hat the agre hat the agr nt bill(s) du nt bill(s) d Retu Retu Board tal al to pay f o pay quirement uirement ee/Paym ee/Paym d to pa d to p Meeting r customer ustome ustomer acco mer ac Quality ( Qualit r 07-23-2026 es fo es f s of whethe s of whethe be subject t subject omers’ resp mers’ resp ount and p unt and p water sup water su damage to District equipment or facilities, or for the purpose of disconnecting due to non-payment (addressed in the non-payment fee section). The following are examples of but are not limited to: x If a customer contacts CCSUD regarding an issue and is unwilling or unable to verify that the issue is not on the customer’s side of the meter, a District operator may be dispatched, and a Service Trip Fee may be charged. x If a customer contacts the District regarding an issue and advises that the problem is not on the customer’s side, and a District operator is dispatched, then the issue is later determined to be on the customer’s side of the meter, a Service Trip Fee may be charged. x If a request is made by the customer/tenant/owner/property management company for a District operator to visit the account location for any reason, a Service Trip Fee may be charged. This may include locating a meter/meter box, turning off the District’s curb stop, and/or an investigation for a customer requested meter relocation. x If the District finds it necessary to inspect a location for damages, a Service Trip Fee may be charged. Each Service Trip may incur a fee per trip.

This motion is scored as RESTRAINS_GOVERNMENT (Impact Weight: 5.1/10). Under the Bastiat Liberty Watchdog Index, voting YES on measures that cap or reduce ad valorem tax burdens, expand taxpayer exemptions, retire debt early, enforce competitive bidding caps, or remove regulatory/zoning barriers to private property rights earns a positive Pro-Liberty score.