15.

Staff Report & Agenda Item Details

15. APPROVED THIS BY DAY OF Sapte, 2018. ATTEST: Consideration and Possible Approval of a change in method by which late fees on unpaid customer accounts should be applied for the purposes of determining disconnection of services for the current bill cycle: Mr. Holcomb noted that there have been a significant number of complaints from customers regarding the issue of services being disconnected because of late fees. He further explained that late fees are assessed on the 11' of each month if the bill isn’t paid and that if a customer doesn’t pay the late fee when they pay their bill after that date, their service is terminated for non-payment of the late fee. Several of the Members did not realize that was how the process worked. There was significant discussion regarding how the billing process flowed and how disconnects were processed. Mr. Holcomb noted that we have terminated service because customers have owed pennies on their accounts. Mr. Holcomb noted that there is not fiscal impact either way regarding how late fees are applied to customer accounts. The proposal for consideration is to take late fees that are incurred on the 11" of each month, and for the purposes of determining service disconnects, push those balances forward to the next month’s billing cycle. Mrs. Ross motioned to approve the proposed change as presented. Mrs. Hartsfield seconded the motion. All members voted in favor and the motion was approved. Update on the exposed sewer trunk line between

This motion is scored as RESTRAINS_GOVERNMENT (Impact Weight: 2.7/10). Under the Bastiat Liberty Watchdog Index, voting YES on measures that cap or reduce ad valorem tax burdens, expand taxpayer exemptions, retire debt early, enforce competitive bidding caps, or remove regulatory/zoning barriers to private property rights earns a positive Pro-Liberty score.