Discussion and possible action to approve a three-year extension (July 12, 2026, through July 11, 2029) of the existing IBM 24x7 Hardware and System Software Maintenance Agreement with Texas Logic Inc. and as provided through Hamer Enterprises, for the Webb County Tax Office's IBM Power9 server, including Hardware Support Extension, PowerVM Enterprise Software Support, and Full Support Extension,

Staff Report & Agenda Item Details

Discussion and possible action to approve a three-year extension (July 12, 2026, through July 11, 2029) of the existing IBM 24x7 Hardware and System Software Maintenance Agreement with Texas Logic Inc. and as provided through Hamer Enterprises, for the Webb County Tax Office's IBM Power9 server, including Hardware Support Extension, PowerVM Enterprise Software Support, and Full Support Extension, to provide ongoing manufacturer maintenance, technical support, software updates, and operational continuity for mission-critical Tax Office applications and services, in an amount not to exceed TWENTY-SIX THOUSAND NINE HUNDRED THIRTY-TWO DOLLARS AND FOUR CENTS ($26,932.04), and any other matters incident thereto; authorizing the Webb County Judge to execute any and all relevant documents. [Account #1001-1320-001-443000-110 (Repairs and Maintenance Software)] Issue: The current IBM 24x7 Hardware and System Software Maintenance Agreement for the Webb County Tax Office's IBM Power9 server is approaching expiration. Without continued manufacturer-supported maintenance and software support, the County risks reduced system reliability, delayed technical assistance, lack of access to software updates, and potential disruptions to mission-critical Tax Office operations. Solution: Approve a three-year extension of the existing IBM 24x7 Hardware and System Software Maintenance Agreement through Hamer Enterprises for the period of July 12, 2026, through July 11, 2029. The agreement includes Hardware Support Extension, PowerVM Enterprise Software Support, and Full Support Extension for the Tax Office's IBM Power9 server environment. Result: The Tax Office will continue to receive 24x7 manufacturer-supported hardware and software maintenance, technical support, software updates, and system assistance, ensuring the ongoing reliability, security, and operational continuity of critical Tax Office applications and services while minimizing the risk of system downtime and service interruptions.

This docket item is classified as NEUTRAL (0.0 Score Impact). Routine administrative reports, monthly accounts payable/disbursement registers, minutes approvals, and procedural motions are logged for public transparency but carry zero weight in calculating an official's Roll-Call Freedom Score.